Canceling a Subscription to a Product Requires Two Steps:
We’ll cancel your subscription upon your request, but you need to login to paypal to ensure paypal doesn’t send us future payments! It’s easy.
- Canceling on our side, and canceling on the payment management system, currently Paypal as of April 2010.
- To cancel on our side is easy – just notify us by emailing help [at] SwiftCRM [dot] com.
To cancel on the paypal side, please…
- Login to https://Paypal.com – using your paypal login and password. We don’t have this (and never should!) for your financial security. Click “Lost Password” if you need to have your password emailed to you.
- Navigate to My Account >> History subtab (here – https://history.paypal.com/US/cgi-bin/webscr?cmd=_history )
- Navigate to “More Filters >> Subscriptions & Agreements >> Subscriptions”
- Find the subscription to Gendesic Inc. and click Details
- Click “Cancel Subscription”
This will ensure no further billing takes place. If you are simply changing products (upgrading or downgrading), you can then proceed back to the CRM and just subscribe to any product like a new client and it will instantly be enabled. You won’t need to change your settings or create a new account, provided you use the “Admin >> My Products” screen to order.
If you’re leaving us, taking just 2 minutes to know about how we can increase your business can help you make more money. In some cases, we can solve an “upstream” problem – for example, our online videos are great, but only if you have some web traffic. If nobody is watching them, it isn’t that they don’t work – it’s that you need an audience first. Our SEO (Search Engine Optimization) services and software can help, landing pages, direct mail from within SwiftCRM…. we pride ourselves on solving real-world business problems. If you have a good product at a competitive price, then we can help you produce more leads, then convert a higher % of those leads. Contact us for details – it may be you just had the wrong product for your needs at this time.
