Category Archives: Help

Help Section

Reset / Change Password of Employee

Reset / Change Password of Employee Continue reading

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Question: How to Retrieve Names We've Called

How to Retrieve Names We’ve Called – Help file – sort by call-attempt for leads management when working with dialer campaigns. Continue reading

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How to Create Forms & iSignature Docs & Doc-Templates

Overview of SwiftCRM’s document system, which includes iSignature electronic signature. This is often used for sales prosposals, invoices, intake forms, hiring procedures, etc. Continue reading

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Why Webmail is Better

Why Webmail is Better – Solve email sync issues, work smarter. Continue reading

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Switch to SwiftCRM

How to reduce your CRM costs, increase ROI, increase functionality by switching to SwiftCRM, your instant sales dashboard and company intranet. Continue reading

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CSV Import

How to import Aged Leads into SwiftCRM, or migrate from competing systems to SwiftCRM hosted CRM software. Continue reading

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How to Cancel a Product Subscription

Canceling a Subscription to a Product Requires Two Steps: We’ll cancel your subscription upon your request, but you need to login to paypal to ensure paypal doesn’t send us future payments! It’s easy. Canceling on our side, and canceling on … Continue reading

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Help >> Subscription Expired

How to fix a “Subscription Expired” message so it doesn’t happen again. Continue reading

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Problem: Autoresponder Sending with Wrong Account Info

Problem: Autoresponder Sending with Wrong Account Info: Solution: Be sure 2 settings are correct; one within Admin >> General Settings (outgoing email SMTP or Gmail Account), and that the Autoresponder Message is set to “My Pipeline Only” Continue reading

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Lead Posting Code Example

Here’s yet another example of the code required to post leads directly into SwiftCRM: Continue reading

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