Case Study: Ting

Case Study: TingDec 27,2018

Full disclosure: I’m a big fan of Ting, I’m happy to report, especially when combined with a free Google Voice number. More on my recommended setup below* Second, Ting appears to be using (below) a pretty classic “Net Promoter Score®” model, based on Bain & Company’s The Ultimate Question 2.0. Let’s dig in: First, the… Continue Reading Case Study: Ting