Business Name! eagerly anticipates collaborating with you to ensure your property is impeccably cleaned! Below, we've outlined precisely what our services entail and what you can expect from us.

At Business Name! our team boasts extensive experience and expertise in residential & commercial exterior property maintenance. With our state-of-the-art equipment, systems, and processes, your property is in the capable hands of professionals. Our sole objective is to enhance your curb appeal, and we are excited about the opportunity to work with you.

Please take a moment to review the proposal below, along with our reviews and previous work. This will assist you in making an informed decision about having your property cleaned.

What you can expect from us:

• On the service day, our technician will meticulously fill out a detailed pre-inspection form, noting any pre-existing conditions that require attention.
• We will capture both before and after pictures, allowing you to witness firsthand the transformation of your surface from dirty to clean.

What we need from you:

• Please ensure that the water spigot/water source is readily available and in working condition.
• Ensure that all windows/doors are properly sealed, and any special decorations, rugs, pots, furniture, etc., are relocated out of the area being cleaned.

Business Name! SERVICE AGREEMENT

This Service Agreement (referred to as the "Contract"), entered into between Business Name! (referred to as the "Company") and the Client, collectively referred to herein as the "Parties", becomes effective upon the Client's acceptance of the Company's Terms & Conditions outlined in the Company's proposal and/or estimate.

WHEREAS, the Company aims to ensure that the Client comprehends the Company's expectations in exchange for the services provided by the Company;

WHEREAS, the Company intends to deliver residential exterior cleaning services, including but not limited to pressure washing, soft washing, deck cleaning, and gutter cleaning services, to the Client in accordance with the terms stipulated within this Contract.

NOW, THEREFORE, the Client requests the Company to carry out the aforementioned services at the Client's property as per the terms laid out in this Contract, and the Parties mutually agree as follows:

1. SERVICES: The Client hereby undertakes to ensure that the following preparations are made prior to the Company's arrival on the scheduled service date.

1. EXCLUSIONS & LIMITATIONS:
1. The Company shall not be held liable for water leaks and intrusion. Despite diligent efforts by the Company, instances may arise due to inadequate seals on windows and doors or cracks in walls and foundations.
2. The Client acknowledges that the Company must be informed in advance in writing of any sensitive surfaces in the area or its surroundings that may react adversely to the Company's cleaning solution. Failure to notify the Company relieves it of responsibility for any resulting damage. The following are not the responsibility of the Company:
3. The Client acknowledges that this Contract does not guarantee the complete removal of all stains. While the Company aims to manage expectations clearly, it will not employ pressure to remove stains if doing so risks causing damage. Stains such as rust, oil, and grease may not always be fully removed.
1. TIMELINE: The services are expected to commence on an agreed-upon or scheduled date and be completed within the timeframe provided to the Client by the Company. The Company agrees to notify the Client of the anticipated duration of the service and, if necessary, to communicate any scheduling adjustments via face-to-face interaction, text, email, phone call, and/or voicemail. Both parties acknowledge that the timeline may be affected by weather conditions.
2. PAYMENT: The Client agrees to remunerate the Company the total amount for the power washing services as agreed upon in the estimate/proposal provided to and accepted by the Customer before the commencement of services. Payment can be made in the form of cash or checks payable to Business Name! or via an invoice issued by the Company on the day of service completion. Unless otherwise stipulated in writing, payment is due upon completion of service. In cases where the Client opts to pay by invoice, reminders will be sent every three and ten days following the initial invoice for any outstanding payments. Late payments exceeding 60 days past due will incur a fee of $5 per day, for each day beyond 60 days from the invoice date. For instance, an invoice overdue by 63 days would accumulate a total late fee of $15, in addition to the service charges.
3. CANCELLATION: Either party reserves the right to terminate this Agreement with a written or verbal notice of at least 24 hours or 1 business day. If cancellation occurs within 24 hours of the scheduled start date, the Client agrees to compensate the Company with a cancellation fee of $25 to cover communication gaps and disruptions to the Company's schedule and processes.
4. PRODUCT WARRANTIES: All warranties are limited to those provided by the manufacturers of the products utilized. Business Name! does not offer additional warranties. Should any concerns arise regarding our work, Business Name! should be promptly notified.
5. WATER USAGE: By signing this agreement, the Client grants Business Name! the right to utilize on-site water supply as necessary to complete the specified project without any compensation. Additional charges may apply if an exterior water supply is required. It is the responsibility of the customer to ensure that the water supply is operational and in good condition before the Company's arrival. Additional charges will be incurred if water is unavailable.
6. COLOR & TONE CONCERNS: The color and tone of wood can be significantly affected by aging and weather conditions. Variations may occur not only between individual boards but also across the entire project, owing to differences in densities and other characteristics throughout the wood. While Business Name! and its associates endeavor to represent the final finish color and tones as accurately as possible, some variance in the overall finish must be anticipated.
7. ELECTRICAL USAGE: By signing this agreement, the Client authorizes Business Name! to utilize an on-site electricity source as necessary to complete the specified project without any compensation. Additional charges may apply if an exterior source is required.
8. COURTESY: While Business Name! is present on the premises and conducting work, the Client is responsible for ensuring that all children, pets, and other individuals are kept away from the work area. Children and pets must refrain from accessing the work surface for at least 24 hours after the completion of our work, for their safety as well as ours.
9. REMOVAL & REPLACEMENT OF DECK CONTENTS: The removal and replacement of grills, deck furniture, planters, and any other items are the responsibility of the homeowner. The Company shall not be liable for any damage, breakage, or storage issues arising from the removal of these items. An additional charge may be applied for the time and labor involved in their removal.
10. DAMAGES: Business Name! disclaims responsibility for damages resulting from improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and leaders, and improper caulking. The Company will not be held liable for conditions such as sun bleaching or fading caused by weather conditions. Loose mortar dislodged during the cleaning process is not the responsibility of Business Name!
11. STAINS: Some stains may not be removable by power washing. Materials such as tree sap, artillery fungus, and splatters from stains and paints fall into this category. The Company endeavors to identify these areas during project quoting, although there may be instances where these stains cannot be removed at all.
12. WATERTIGHT: Business Name! Services expects the Client's property to be in good repair and weathertight. This includes all electrical services, doors, and windows. The Company is not liable for damages resulting from water infiltration due to poor or improper installation, maintenance, or repair of electrical-related items, doors, or windows. The removal of artillery fungus from exterior house surfaces cannot be guaranteed.
13. WINDOW SPOTTING: Windows may develop water spots as a result of our services. Window cleaning is NOT included.
14. CONCRETE: The appearance of concrete is influenced by various factors, primarily linked to its initial pouring and curing. Cleaning concrete contaminated with dirt, mold, mildew, algae, and other pollutants and stains may reveal underlying imperfections. The Client understands that the appearance of concrete may vary, even within the same area, due to these factors.

16. LIABILITY AND INSURANCE:

Liability:

• Limitation of Liability: The Company's liability concerning any damages arising from or related to this agreement, whether in contract, tort, or otherwise, shall be restricted to the total amount paid by the Client under this agreement.

Exclusion of Consequential Damages: Under no circumstances shall the Company be accountable for any consequential, indirect, special, or incidental damages, including lost profits, even if such damages have been anticipated.

Insurance:

General Liability Insurance: The Company shall maintain general liability insurance with coverage limits adequate to address potential claims arising from the services provided under this agreement.

Proof of Insurance: Upon request, the Company agrees to furnish the Client with a certificate of insurance to demonstrate compliance with the insurance requirements outlined herein.

Client's Right to Verify Coverage: The Client retains the right to verify the Company’s insurance coverage and confirm its sufficiency at any point during the term of this agreement.

Indemnification:

Company’s Indemnification: The Company commits to indemnify, defend, and hold the Client harmless from any claims, losses, damages, liabilities, or expenses (including attorney's fees) arising from or related to the services provided, except to the extent caused by the Client's negligence or misconduct.

Notice of Claim: The Client shall promptly notify the Company of any claims for which indemnification is sought. Failure to provide timely notice shall not absolve the Company of its indemnification obligations unless such failure prejudices the defense of the claim.

Subcontractors: If subcontractors are engaged by the Company in the execution of services under this agreement, the Company shall ensure that subcontractors adhere to the insurance and liability stipulations outlined herein.

17. MATERIALS AND EQUIPMENT: The Company employs qualified technicians to operate the equipment utilized in any cleaning service. While the Company takes precautions to ensure the safety of its technicians and the preservation of the Client’s property, damage may occur due to factors such as poor maintenance, neglect, or substandard building materials. The Client is advised to perform routine maintenance on the home’s surface and ensure a watertight seal before the cleaning date to mitigate damage. The Company shall not be liable for any damages resulting from improper maintenance, neglect, or substandard building materials. On the day of the cleaning service, the Company will document any pre-existing damage to the serviced area using a checklist. If the Client is unable to sign, the Company will note the absence and take photographs of the identified damages. The Client or homeowner must sign the checklist as acknowledgment of being informed about any damage. In the absence of the Client, the Company's servicing employee will notify the Client of the identified damages with supporting documentation. If any new damage is discovered, the services will be halted until the Client acknowledges its existence. The Company has established procedures to safeguard plant life in the area, although there is a risk of leaf burn due to water exposure during cleaning. Any issues with plant life will be evaluated by the Company to determine appropriate action. The Client is responsible for identifying any plants suffering from leaf burn or wilting upon arrival. The Company is not liable for damages to plants or landscapes that were damaged before their arrival, as they exercise caution in treating landscapes with care.

18. CONTENT USE AND RELEASE: The Client grants the Company permission to utilize photos, videos, reviews, or descriptions of the property for advertising purposes, without compensation to the Client. The Client agrees not to initiate any civil action against the Company regarding the use of such media. The Company will not disclose personal or sensitive information such as names and addresses.
19. TERMINATION CLAUSE: In the event of a breach of obligations under this agreement by either party, the other party may terminate the agreement by providing the breaching party with at least 10 days' notice. However, such notice will not result in termination if the breaching party remedies the breach before the 10-day period expires. Breaches of this agreement include, but are not limited to, the following scenarios: failure by the Client to pay any outstanding amounts exceeding 30 days past due, failure to provide an adequate water source, or any circumstance preventing the completion of Company services due to construction or related disruptions.
20. CONFIDENTIALITY: Both Parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the provision of services.
21. GOVERNING LAW AND JURISDICTION: This Contract shall be governed by the laws of Virginia. Any disputes arising from or related to this Agreement shall be resolved in the Loudoun County General District court.
22. IN WITNESS WHEREOF, the parties hereto have executed this Power Washing Services Agreement as of the date the Client accepts the proposal/estimate for services.

SERVICE PROVIDER: [Signature]
CLIENT: [Signature]